iXCESS

Website Design Services:
Reliable, Effective and Affordable

 

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  :: Promotion ::

  OnePlan Package:
  Package includes:
  - Internet Domain Name
  - Web Site Hosting
  - Web Pages Design
  - Unlimited Email Accounts
  - Web Site Maintenance
  - etc
    
>> details

 

  :: Contact ::

   iXCESS Computer & Services
  24, Jalan Lazat
  Taman Bukit Indah
  58200 K. L. Malaysia

  Tel/Fax: 03-7770 6118
 
Mobile: 012-379 2871
 
email: info@ixcess.com

 

Last updated: 21st Jul. 2005

   
 

Benefits of Web Site

1.

Project your Business Image
2. Use as an extension for your newspaper or magazine advertising
3. Use as a Brochure
4. Increased Productivity of Sales Personnel
5. Direct Reduction of Cost
6. Ease of Adding New Products
7. Reduce Customer Support Costs
8. 24 Hours Present Help your Marketing Address A Wider Audience
 

1.

Project your Business Image
In the present digital age, a Web presence proves to customers that your business exists. A www.CompanyName.com web site and email address of yourname@CompanyName.com proves you’re serious about what you do and gives your customers another way of contacting you. When producing business communications using web site, it's never a good idea to cut corners or put your business's image at risk by using those free or hard-to-remember web site address (e.g. free web site address under another Service Provider). You've certainly heard that people judge you by the way that you look, and when it comes to your business, people do their judging with their dollars.
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2. Use as an extension for your newspaper or magazine advertising
Newspaper and magazine advertising is very expensive. Or it could be much less expensive, if you designed smaller advertisement and included your www.CompanyName.com. For a fraction of the cost, the potential client could read (and see) as much as he or she wants to about your products or services. In short, use your web site to supplement your regular marketing efforts.
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3. Use as a Brochure.
Consider how much it costs to design, layout and print simple 3 fold 2 color brochure. Then consider how much information you can fit on that limited paper space, and how many can you afford to print and distribute. What if something changes? Redesign, reprint... Web site can have as much space as you need for miniscule cost compared to paper. Plus it's updateable, interactive, you can measure customers' visits and what parts of the site they liked the best.
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4. Increased Productivity of Sales Personnel.
Prior to a company establishing a web site, its sales staff usually needs to explain everything to potential new customers. Questions need to be answered, brochures need to be mailed or overnighted, phone calls need to be made --all of which take time and effort. But when a company develops a web site that effectively describes all products and services and shows the solidity and integrity of the company, customers often require only a few phone calls before they are ready to buy. This translates directly into "achieving more while doing less" -- a goal of any marketing tool.
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5. Direct Reduction of Cost.

As a result of a sales staff's increased productivity, many marketing expenses can be reduced by a good web site. Cost reductions are the result of:

  • Fewer and shorter long-distance calls and faxes,
  • Reduced overnight deliveries and mailings,
  • Reduced need for designing and printing of brochures and other sales materials, and
  • The possibility of replacing a high percentage of phone calls with E-mails.
All of the above points are especially pertinent for reducing expenses when handling overseas customers.
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6. Ease of Adding New Products.
When a company's marketing materials include only written brochures, sell sheets, flyers, etc., it's costly and time consuming to add new products. Often, companies need to completely re-design and re-print brochures when adding just a single new item.

But with a web site, all that's required is to add a new page, and to refer customers to it. Information about all products can be much more extensive than when using printed brochures because there is, practically speaking, no limit to space on a web site. Every aspect of product and service can be set forth in detail -- including model features and prices, servicing, warranties, etc. The cost of this is miniscule compared to the cost of creating new written material.
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7. Reduce Customer Support Costs.
Without a web site, a company is forced to handle all customer inquiries and complaints via phone, fax or letter. This often requires numerous dedicated personnel and may even entail round-the-clock availability of technical staff. But a company can use part of its web site specifically for taking care of product questions. Many companies encourage customers to E-mail, rather than call. This allows employees to respond at their convenience, and enables them to gather all required information before responding.
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8. 24 Hours Present Help Your Marketing Address A Wider Audience.
Many web browsers today prefer to shop or gather information in the evenings and on weekends -- the very times that a company's sales staff may not be available. A web site, quite literally, is available for access 24 hours a day, 7 days a week. And being "open" all the time doesn't cost a penny more. This can allow a company to reach a wider market than if its sales personnel simply sat at their desks calling prospective customers during regular business hours.
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